| What have you done lately to grow your team members?
The rest of America seems to have caught up with an issue we've had for a while - the need for more fantastic team members in our agencies. Even industry newbies with great attitudes that we could train would be welcome additions. We're all working on that (that'll be another post). But many agencies are falling short on something else they can control right now. That's empowering, training, and growing within.
Yes, the need for CE naturally keeps at least our licensed staffers growing in some way every year. But are you growing operational skills? Are you building a track for future leaders? Are you inspiring your current team to stick around? Are you sure you've uncovered the sleeping giants within?
I have a lot of informal chats, and I've learned that often there is someone in a business who could be a knock-it-out-of-the-park all-star, with interest in growing, who may not be obvious to the leadership. There are many reasons for that, and it's not necessarily the leader's fault. One solution - ask. Have a conversation with your team. Send a link to our Leadership Academy around and ask if anyone is interested in a conversation about it. You don't need to commit to sending them today, but when you understand how your team is feeling, you can set them on a path.
Both agency principals and team members have shared how meaningful our Leadership Academy has been. Hear what they have said here. We've graduated 2 classes now, and our next one starts in a few weeks. Do you have a rising star, undiscovered future leader, or could you personally benefit from refining your communication skills? This may be the perfect time.
Either way, start looking at your team members and having growth conversations. PS: It's not always the more vocal ones who will shine.
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