Our people make us who we are.
A team of diverse talents, committed to serve.
Together with you,
we are Big I New York.
Address: 5784 Widewaters Pkwy, 1st Floor, Dewitt, NY 13214
Get Directions
Phone: 800.962.7950 | Big I NY Fax: 888.432.0510 | IAAC Fax: 888.431.1126 | Billing Fax: 315.446.2749
Christine Neet, CPIA
AVP of Member Engagement
cneet@biginy.org
800.962.7950 EXT: 231
 Cindy ScharfAgency Consultant & Corporate Project Manager
cscharf@biginy.org
800.962.7950 EXT: 232
IAAC (RETAIL & WHOLESALE INSURANCE PROGRAMS)
Denise Brown-Carter
Sr. Personal Lines Underwriter
 Rose Mullaly
Member Services Administrator
INDUSTRY & GOVERNMENT RELATIONS
Kathleen Lawler, AAI, CIC
AVP Industry & Community Partnerships
klawler@biginy.org
800.962.7950 EXT: 218
 Susan Keegan, AIC, MBA Director of Educationskeegan@biginy.org
800.962.7950 EXT: 215
 Timothy Dodge, AU, ARM, CPCUAVP of Research & Informationtdodge@biginy.org
800.962.7950 EXT: 229
MARKETING, COMMUNICATIONS, & EVENTS
Deb Perry
Senior Accounting Specialist
Keshia Hyer
Accounting Specialist
Kathleen Glahn, AAM
VP of Operations & Information Systems
kglahn@biginy.org
800.962.7950 EXT: 253
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![Member Response]() Member ResponseFor general questions or inquiries, reach out to our member response team. Email Us ![Education]() EducationReach out to our education department for any questions, comments, or concerns regarding classes & education. Email Us ![IAAC]() IAACTo get more information regarding the products we offer, such as insurance for your agency or market access, contact our IAAC team. Email Us
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