Our people make us who we are.
A team of diverse talents, committed to serve.
Together with you, we are Big I New York.
Address: 5784 Widewaters Pkwy, 1st Floor, Dewitt, NY 13214 Get Directions
Phone: 800.962.7950 | Big I NY Fax: 888.432.0510 | IAAC Fax: 888.431.1126 | Billing Fax: 315.446.2749
COMMUNITIES & RELATIONSHIPS
 Kathleen Lawler, AAI, CIC
AVP Communities & Relationships
klawler@biginy.org
800.962.7950 EXT: 218
 Jim Lombardo, CPCU, AAI, AIM, MBAAVP of Learning & Developmentjlombardo@biginy.org
800.962.7950 EXT: 226 Timothy Dodge, AU, ARM, CPCUAVP of Research & Informationtdodge@biginy.org
800.962.7950 EXT: 229 Mary Byrnes, AAI-M, AU
Education & Research Project Managermbyrnes@biginy.org
800.962.7950 EXT: 215
Angela Banes
Accounting Manager
iaac (MEMBERSHIP SERVICES DIVISION - E&O AND PERSONAL LINES)
 Brian Bixby, CIC, AAI, CRM, ACSR
IAAC President
bbixby@biginy.org
800.962.7950 EXT: 233
 Denise Brown-Carter
Personal Lines Underwriter
 Emily Higgins
Underwriter
MARKETING & COMMUNICATIONS
 Julie Furst
AVP of Marketing & Communications
 Jennifer Lindacher
Graphic Designer & Marketing Manager
 Kaelyn Willcox
Digital Marketing Specialist
 Christine Neet, CPIA
AVP of Member Engagement
cneet@biginy.org
800.962.7950 EXT: 231
Jamie Deapo, AAI, AINS
AVP Business Development
jdeapo@biginy.org
800.962.7950 EXT: 232
Kathleen Glahn, AAM
VP of Operations & Information Systems
kglahn@biginy.org
800.962.7950 EXT: 253
 Michele DiMaria
Mbr Response Specialist & Office Coordinator
mdimaria@biginy.org
800.962.7950 EXT: 210
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 Member ResponseFor general questions or inquiries, reach out to our member response team. Email Us  EducationReach out to our education department for any questions, comments, or concerns regarding classes & education. Email Us  IAACTo get more information regarding the products we offer, such as insurance for your agency or market access, contact our IAAC team. Email Us
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