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Technology




Useful tips, resources and common vendors for you to consider while researching your important systems & software solutions.


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Kathleen Glahn, AAM
VP of Operations & Information Systems
kglahn@biginy.org | Phone: 800.962.7950 EXT: 253


Agency Management Systems

Read the latest on System Purchases from ACT.  Steve Anderson's proven 5-step process helps you select the very best agency management system for your organization's needs. You will receive five emails over five days detailing the critical steps you must take. Learn more

Common Vendors & Their User Groups*:

Agency AdvantageAgency Software, Inc. (Agency Pro)Agency MatrixAgency Systems - NewtonApplied Systems Inc.Applied Client NetworkEzLynxEvolution Agency Management, LLCGBS (Agency Expert for Windows)HawkSoftStrategic Insurance SoftwarePartner User CommunityVerunaVertafore, Inc.AMS360 (Vertafore)QQCatalyst (Vertafore)NetVU User Group (Vertafore)VRC Insurance Systems, Inc.Xanatek, Inc.XDimensional Technologies (Nexsure)

*Please note that Big I New York and IAAC do not endorse any of these products unless otherwise indicated.


Agents Council for Technology

​​​Agents Council for Technology (ACT) wants to help keep you informed on the strategic trends that will drive future consumer expectations and business opportunities.​

​Carrier Contract Addendums

​​The proliferation of separate technology contracts for independent agencies and brokerages has created quite a problem. In many cases we find contradictory provisions between the technology contract and the agency contract.
 
More troubling is the “click through” agreements that are frequently required to access carrier web sites or data bases. Many agencies and brokerages are inadvertently altering their ownership of expirations and work product agreements and in some cases opening themselves up to not being able to defend against E&O claims. 
 
We've worked hard with our attorneys to create an addendum for agents and brokers to tender to their carriers to make it clear that the agency agreement controls the relationship. We have prepared the addendum for use in two ways:​

Signed:  The preferred use would be to tender the addendum to your carrier with your signature and a place for the carrier’s signature and return to you.

CONTRACT ADDENDUM (SIGNED)    SAMPLE LETTER


UnsignedThe other way we have prepared it is for you to simply provide the addendum without signatures for addition to your agency contract.
 
CONTRACT ADDENDUM (UNSIGNED)   SAMPLE LETTER


You can access the agreements and prepare one for each of your carriers. We suggest you send the agreement to your carrier using the letter provided or some similar letter.
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In 2017 the New York State Department of Financial Services created the NYDFS cybersecurity regulation 23 NYCRR 500, which held financial institutions accountable for maintaining their cybersecurity program. The goal of the regulation is to ensure the safeguarding of sensitive customer data and to promote the integrity of the information technology systems of regulated entities. These cybersecurity requirements are incredibly confusing, and the fines for not being compliant can be debilitating.

FIND OUT IF YOU WOULD PASS THE COMPLIANCE WITH THE NEW YORK DEPARTMENT OF FINANCIAL SERVICES (DFS) AND
BOOK YOUR COMPLIMENTARY NO-OBLIGATION CYBERSECURITY AUDIT

At no cost or obligation, we’ll conduct a FREE Cybersecurity audit of your company’s overall network health to review and validate as many as 10 different data-loss and security loopholes. We’ll also look for common places where security and backup get overlooked, such as mobile devices, laptops, tablets and home PCs.

This Audit can be conducted 100% remote with or without your current IT company or department knowing.


Document Management / Imaging Software

​​​A document management software solution should have a way to store multiple types of electronic files (images, photos, audio, video, e-mail, pdf, word documents, spread sheets etc). Please keep all these formats in mind when reviewing the above products. Your agency should have a centralized location (easy way) to find any type of electronic file.

TIPS ON GOING PAPERLESS​


Common Vendors*:​

DocSTARetfileiChannel (by Blue Goose Technology Solutions Inc.)QUESTSYS SolutionsPaperPort (by Nuance)WorkSmart (Vertafone)

*Please note that Big I New York and IAAC do not endorse any of these products unless otherwise indicated.​​

​​Electronic Signatures​

​Common Vendors*:

Adobe EchoSignCICContractuallyContractPalDocusignEsign SystemsGoPaperless Solutions, Inc.InsurSignRightSignatureRPostSilanis

*Please note that Big I New York and IAAC do not endorse any of these products unless otherwise indicated.​​

E-mail Encryption

​Common Vendors*:

Axway TumbleweedCisco IronportRPostVoltageZixcorp

*Please note that Big I New York and IAAC do not endorse any of these products unless otherwise indicated.​​