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Aug 27
Meet Big I NY’s Inclusion Task Force

​As part of our ongoing commitment to promoting diversity and inclusion of underrepresented communities in the insurance industry, Big I NY is proud to announce the launch of our Inclusion Task Force.

The Inclusion Task Force is composed of Big I NY agents  and staff members passionate about advancing inclusion, and is charged with leading the association’s efforts in this crucial mission. 

The Inclusion Task Force is working to promote and advance diversity and inclusion within our industry by: identifying, including, and empowering members from underrepresented communities; facilitating the recruitment and training of members of underrepresented communities in the IA system; identifying industry practices, procedures, protocols and roles that are barriers to diversity and inclusion within the industry, and working to develop and implement meaningful solutions, and; providing support and resources to help new and existing agencies thrive.

Big I NY Agent Members

David ​H. Borg, Jr. | Borg & Borg – Volunteer Lead, Board Liaison

David-H.-Borg-HS-300x300_100x100.pngDavid H. Borg has been involved in the insurance industry since 2006 and has been working with the Big I for over a decade.  His agency is located on Long Island where he is very involved with his local community.  David enjoys spending time with his family, running, and being outdoors in his free time.

Eileen A. Frank CPCU, ARE | President/CEO J. P. West, Inc.  

Eileen Frank.jpgFrank began her career as a Property-Casualty underwriter with the Chubb. From there she was recruited to Continental Special Risk Underwriters, then to AIG and ultimately to GAN NA where she served a VP of Underwriting, Regulatory Compliance and Risk Manager.  In 2000, Frank left GAN NA to found J. P. West, Inc. a full service insurance brokerage and risk management consulting firm. She served as an adjunct professor at the College of Insurance and Yeshiva University,  a board member of CSRU, APIW, NIIA,  NAAIA, IAAC, IIABNY and as a commissioner of NYS Insurance Fund. She is a graduate of Dillard University  and holds a certificate in Executive Management from the Tuck School of Business, Dartmouth College.

Emmanuel Osuyah, MBA, CIC, LUTCF, TRS | Alpha Direct Agency

Emmanuel Osuyah.jpgEmmanuel Osuyah a Nigerian born insurance professional and New Yorker, founded Alpha Direct Agency in the summer of 2004. With a mission to rebrand the value of an insurance agency to families, businesses and communities, he established relationships with all major Insurance Carriers and has learned how to grow an agency profitably in the metropolis. Today Alpha Direct Agency Flagship store is located in New York City with offices in Florida and North Carolina, plus licensed in 17 States in the U.S.

Emmanuel enjoys reading, singing, golfing and writing. He published his 2nd book titled “A Radical Faith” in January of 2020; available on Amazon.  An avid traveler, he has visited 20 countries around the world. Also an accomplished musician he has recorded 8 albums across Gospel, Jazz, Choral and Christian music genres. When asked about his greatest accomplishment outside of his children he is proud that he built a company where employees feel appreciated and inspired by the company culture. ​

John Cofini | BNC Agency

John Cofini Headshot.webpJohn has 30 years of experience in business insurance and risk management. He began his career working on the carrier side of the business as a premium auditor and commercial underwriter for large construction risks. He then moved to the agency side, first as a sales professional, and later as an executive vice president for Milbrandt Insurance. 
Over the years, John has helped countless business owners anticipate and manage emerging exposures. He has developed niche expertise in the construction and real estate segments, and as a LEED Green Associate, he is uniquely suited to help companies anticipate and manage emerging green risks.
In 2014 Milbrandt became part of BNC Insurance. As a member of the BNC team, John works closely with the sales and marketing teams.  

John is a graduate of Iona College and is active in the Independent Insurance Agents of Westchester (IIAWC), for which he served as President in 2009-2010. In 2015, IIAWC recognized John with the prestigious Frederick H. Dayton Award.  He lives in Nanuet with his wife and three children.

Andrew Chong | Advantage Partners

andrew-chong.jpgAndrew comes to Advantage Partners with an impressive background. He has over fifteen years of experience in commercial and personal lines underwriting, marketing, finance, and over eleven years of experience in accounting. Andrew currently serves as a member the Board of Directors of the Korean American Insurance Finance Association and past president of Big I NY TriCounty.​

Andrew is a licensed agent and principal of ARC Underwriting Partners and HD Underwriting Agency (HDUA), a Korean-American insurance brokerage firm that serves the multi-ethnic communities of New York, New Jersey, Connecticut, Pennsylvania, and Maryland. Andrew graduated from the College of Staten Island with a B.S. in Accounting.

Big I NY Staff Members:

Scott Hobson, MPAAVP of Government Relations – Staff Lead

Lisa Lounsbury, CAE, AAI, AIS, | President & CEO


​Kathleen Lawler, AAI, CIC | AVP Communities & Relationships


Jim Lombardo, CPCU, AAI, AIM, MBA | AVP of Learning & Development


Julie Furst | AVP of Marketing & Communications


Susan Keegan, AIC, MBA | Learning & Development Coordinator



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