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Aug 19
Big I NY Leadership Academy: Q&A with Jim Lombardo
​Have you always wondered what Leadership Academy is and why you should be there? Jim Lombardo, our AVP of Learning & Development (and one of the amazing instructors for Leadership Academy!) answers some questions for you.

Q: Can you tell me what The Leadership Academy is in 25 words or less?

A: Well, I don't think I can do it in less than 25 words but here goes… It is a program that is sorely needed where the future of our agencies can learn from professionals those skills which will help them develop into the people who will guide your agency, the independent insurance agency system and the industry as a whole over the next generation. How many words was that?

 

Q: What skills are you talking about?

A: Communication, Goal Management, Motivation, Team Building, Powerful Presentations and The Power of Caring among others

 

Q: How do you respond when people say that can't afford the $2,900 tuition?

A: I say, you can't afford not to pay it! And I'm not joking. If this is YOUR agency and YOUR future, why wouldn't you invest in that next layer of leadership? If someone is really that good, you would want to keep them happy; Keep them satisfied; Keep them growing; show you value them. Frankly, if you have someone that good, you don't want them to leave you and $2,900 is a very small investment for such a long term value of having that person you and your staff can depend on... I recall something an old CEO stated when someone said, “How can you spend all that time and money training someone and then they leave?" and he answered- “What if I didn't train them and they stayed?"

 

Q: What if someone said they don't have anybody identified as that next leader?

A: I'd reply- Are you sure? How do you know? What if someone has that potential and is just waiting for the opportunity to show you? Do you have someone in your agency that you tend to lean on? That others go to for guidance and advice? If you have that person then I would suggest he/she is worth the investment. My Father used to say, “You don't know what you don't know."


Q: Any final thoughts?

A: You owe it to your agency (your asset) to invest in the future.. A lot of people (employees, customers, carriers and vendors) depend on your agency surviving, no thriving. If anyone has any individual questions, I would be very happy to talk with them.


Still have some questions? Contact Jim at jlombardo@biginy.org or 315-432-4226. He'd be happy to talk you through the why.

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