By Nicholas Johnson, Director of Technology, Big I New York Insurance is built on trust. Your clients pay their premium, they read through their policy or more likely they trust…
By Nick Johnson, Director of Technology A long-time customer of one of our member agencies recently tried to file a claim. She has been with the same agency for years,…
Understanding Context Bleed and Context Rot in Chat Models Most people using AI tools like ChatGPT have experienced it. A conversation starts off sharp and productive. The responses feel thoughtful,…
One of the biggest themes emerging from the Tech Demo Lounge at Go Big 2026 was not replacing people with AI — it was removing the repetitive work that keeps…
Free for Big I Members & ACT Partners Agency AI Labs is a free, live, and on-demand learning program from ACT — the Agents Council for Technology — designed to…
By Nick Johnson, Director of Technology Artificial intelligence is reshaping insurance underwriting in ways that are hard to ignore. Carriers are moving faster, pricing more accurately, and processing more submissions…
Knowledge is power, and it begins with understanding how your agency stacks up. The Agency Compensation 360 Study, offered in partnership with Catalyit, gives independent agencies across New York exclusive access…
Written By Julie Furst Running an agency today means juggling growth, technology, and people. At HubSpot’s INBOUND conference (my favorite marketing conference), I heard ideas that apply directly to independent…
HubSpot INBOUND 2025: AI was everywhere. But the conversation has shifted from AI as a tool to AI as an agent.
Registration is now open for the Big “I” Agents Council for Technology (ACT) Tech Summit back in person on Oct. 2. Co-locating with ACT supporting member Applied for AppliedNet 2022, this fall’s…
