Sue Keegan, AIC, MBA
About Sue Keegan, AIC, MBA, is the Director of Education at Big I New York, where she manages and oversees all education department operations. Prior to joining Big I New…
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Kaitlyn Lynady, ACS, ALMI
About Kaitlyn is an insurance operations professional with over 15 years of progressive experience in policy service, agency contracting, and life insurance analytics. She currently serves as an Assistant Underwriter…
Ashley Smith
About Ashley Smith serves as the Commercial Lines Manager, where she is dedicated to helping members secure comprehensive professional liability coverage for their agencies. With a background in claims adjusting,…
Denise Brown-Carter, ACSR
About Denise has been in the insurance industry for nearly 40 years, beginning her career with an independent carrier as a multi-line claims adjuster. She worked for major carriers as…
Terri Yates, AAI, ACSR, AINS
About Terri Yates, AAI, ACSR, AINS, is a Senior E&O Underwriter at IAAC, the member services agency of Big I NY, where she has served for nearly 20 years. She…
Brenda Strong, AAI, ACSR
About Brenda Strong, AAI, ACSR, serves as the Assistant Vice President of Operational Performance at Big I New York and has proudly been with the association for 36 years, where…
Brian Bixby, AAI, ACSR
About Bio coming soon… Details Treasurer of Independent Market Solutions (IMS) Accredited Advisor in Insurance (AAI) Accredited Customer Service Representative (ACSR) B.S. in Marketing & Management, Siena University A.S. in…
Trisha Groth
About Trisha serves as a Member Services Specialist at Big I NY, where she works directly with members to ensure they have the resources and support they need. She assists…
Ryan St.Windsor
About Ryan St. Windsor is a manager and executive assistant with over 20 years of experience across the food and beverage, hospitality, and nonprofit insurance sectors. Her work has focused…
Christine Neet, CPIA
About Christine Neet, AVP of Member Engagement, is a respected leader in New York’s insurance industry, known for her commitment to advancing independent insurance agencies and strengthening professional standards across…
