Big I NY Staff 2025

MEET OUR STAFF.

A passionate group of professionals dedicated to helping independent agents thrive.

Executive
Member Engagement
IAAC (Retail & Wholesale Insurance Programs)
Industry & Government Relations
Education & Information
Marketing, COmmunications & EVents
Finance
Operations & Technology

Executive

Lisa Lounsbury, CAE, AAI, AIS

Lisa Lounsbury, CAE, AAI, AIS

President & CEO
Ryan St. Windsor

Ryan St.Windsor

Executive & Office Assistant
Jay Williams

Jay Williams

Director of Strategic Execution & Agency Consulting

Member Engagement

Christine Neet, CPIA

Christine Neet, CPIA

AVP of Member Engagement
Trisha Groth

Trisha Groth

Member Services Specialist

IAAC (Retail & Wholesale Insurance Programs)

Brian Bixby, CIC, AAI, CRM, ACSR

Brian Bixby, CIC, AAI, CRM, ACSR

IAAC President
Brenda Strong, AAI, ACSR

Brenda Strong, AAI, ACSR

AVP Agency Services
Terri Yates, AAI, ACSR, AINS

Terri Yates, AAI, ACSR, AINS

E&O Account Executive
Denise Brown-Carter

Denise Brown-Carter

Sr. Personal Lines Underwriter
Ashley Smith

Ashley Smith

E&O Account Executive
Rose Mullaly

Rose Mullaly

Personal Lines Underwriter
Murphy Riedl

Murphy Riedl

Personal Lines Underwriter
Kaitlyn Lynady, ACS, ALMI

Kaitlyn Lynady

Assistant Underwriter
Jacinta Smith

Jacinta Smith

Underwriting Associate

Industry & Government Relations

Kathy Lawler, AAI, CIC

Kathy Lawler, AAI, CIC

AVP Industry & Community Partnerships
Travis Wattie, MPA, CPCU, AINS, API

Travis Wattie, MPA, CPCU, AINS, API

AVP of Government Relations

Education & Information

Sue Keegan, AIC, MBA

Sue Keegan, AIC, MBA

Director of Education
Jim Lombardo, CPCU, AAI, AIM, MBA

Jim Lombardo, CPCU, AAI, AIM, MBA

AVP of Learning & Development
Tim Dodge, AU, ARM, CPCU

Tim Dodge, AU, ARM, CPCU

AVP of Research & Information
Lisa Britton, ACSR

Lisa Britton, ACSR

Education Administrator

Marketing, Communications & Events

Julie Furst

Julie Furst

VP of Marketing, Communications & Events
Allison Just

Allison Just

Meeting & Event Manager
Kim Keville

Kim Keville

Digital Marketing & Project Specialist
Maddy Tomkos

Maddy Tomkos

Graphic Design & Marketing Specialist
Anjali Harris

Anjali Harris

Content Marketing & Social Media Specialist

Finance

Lisa Nurnberger

Lisa Nurnberger

Director of Finance
Deb Perry

Deb Perry

Accounting Manager
Maninder Bhullar

Maninder Bhullar

Accounting Specialist

Operations & Technology

Kathy Glahn, AAM

Kathy Glahn, AAM

SVP of Operations & Information Systems
Nick Johnson

Nick Johnson

Director of Technology
Eric Miller

Eric Miller

Systems Administrator

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