DFS: What To Do When Cyber Threats Increase
The New York State Department of Financial Services (DFS) recently released new guidance to help insurance agencies and other entities prepare for times when cyber threats become more dangerous. The…
AI
Why AI Gets Worse the Longer You Use It
Understanding Context Bleed and Context Rot in Chat Models Most people using AI tools like ChatGPT have experienced it. A conversation starts off sharp and productive. The responses feel thoughtful,…
AI at the Tech Demo Lounge: Less Data Entry, Fewer Errors, More Time for What Matters
One of the biggest themes emerging from the Tech Demo Lounge at Go Big 2026 was not replacing people with AI — it was removing the repetitive work that keeps…
Agency AI Labs: AI Skills Your Whole Agency Can Actually Use
Free for Big I Members & ACT Partners Agency AI Labs is a free, live, and on-demand learning program from ACT — the Agents Council for Technology — designed to…
What Independent Agency Leaders Can Learn from HubSpot’s INBOUND Conference
Written By Julie Furst Running an agency today means juggling growth, technology, and people. At HubSpot’s INBOUND conference (my favorite marketing conference), I heard ideas that apply directly to independent…
Beyond the AI 2.0 Era: Why Change Management is the New Core Competency
HubSpot INBOUND 2025: AI was everywhere. But the conversation has shifted from AI as a tool to AI as an agent.
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