People

Lisa Britton, ACSR, AAI

About Lisa Britton is Big I New York’s Education Coordinator, helping ensure the organization’s educational offerings run smoothly from start to finish. She coordinates webinars, builds classes in iMIS and…

Lisa Britton, ACSR

Tim Dodge, AU, ARM, CPCU

About Tim Dodge, AU, ARM, CPCU, is the Assistant Vice President of Research and Information for Big I New York, headquartered in Dewitt, New York. Tim is responsible for answering…

Tim Dodge, AU, ARM, CPCU

Jim Lombardo, CPCU, AAI, AIM, MBA

About Jim has been in the insurance industry since 1982. He previously worked for Utica National, Merchants, Met P+C and National Grange Mutual. He became licensed and worked for a…

Jim Lombardo, CPCU, AAI, AIM, MBA

Sue Keegan, AIC, MBA

About Sue Keegan, AIC, MBA, is the Director of Education at Big I New York, where she manages and oversees all education department operations. Prior to joining Big I New…

Sue Keegan, AIC, MBA

Kaitlyn Lynady, ACS, ALMI

About Kaitlyn is an insurance operations professional with over 15 years of progressive experience in policy service, agency contracting, and life insurance analytics. She currently serves as an Assistant Underwriter…

Kaitlyn Lynady, ACS, ALMI

Murphy Riedl, ACSR

About Murphy Riedl, ACSR, is a personal lines underwriter with IAAC, the member services division of Big I New York Like so many, Murphy fell into the insurance industry when…

Murphy Riedl

Rose Mullaly

About Rose has acquired over 32 years of experience as a licensed P&C & L&H agent, including 26 years with Big I NY. She has worked in many areas of…

Rose Mullaly

Ashley Smith

About Ashley Smith serves as an Account Executive for our Retail Insurance Programs, where she is dedicated to helping members secure comprehensive professional liability coverage for their agencies. With a…

Ashley Smith

Denise Brown-Carter, ACSR

About Denise has been in the insurance industry for nearly 40 years, beginning her career with an independent carrier as a multiline claims adjuster. She worked for major carriers as…

Denise Brown-Carter

Terri Yates, AAI, ACSR, AINS

About Terri Yates, AAI, ACSR, AINS, is an Account Executive at IAAC, the member services agency of Big I NY, where she has served for nearly 20 years. She specializes…

Terri Yates, AAI, ACSR, AINS