Can an Agency Run MVRs? Can They Reveal That Information to the Insured?
Question: “Can an agency run MVRs? If we do run an MVR or receive information on a driver, can we give that out to the insured?”
Answer: It is permissible for an insurance agent to order MVRs for insurance underwriting or rating purposes. Sharing them, however, is another matter. Essentially, if you share MVRs, you could fall within the Fair Credit Reporting Act’s definition of “credit reporting agency”. You also might be in violation of your user agreement with the vendor from whom you get the MVRs. I recommend that you review the following pieces carefully:
Warning: Furnishing MVRs to Insureds Could be Hazardous to Your E&O Policy! (Big I Virtual University)
Furnishing MVRs…Legal But Not Permitted (Big I Virtual University)
Overview of the Fair Credit Reporting Act, the Fair and Accurate Credit Transactions Act, and the Drivers Privacy Protection Act (IIABA Office of the General Counsel)
You can always find these and other resources on the MVR page in the Answer Center of our website.
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