Staff

Ashley Smith

About Ashley Smith serves as an Account Executive for our Retail Insurance Programs, where she is dedicated to helping members secure comprehensive professional liability coverage for their agencies. With a…

Ashley Smith

Denise Brown-Carter, ACSR

About Denise has been in the insurance industry for nearly 40 years, beginning her career with an independent carrier as a multiline claims adjuster. She worked for major carriers as…

Denise Brown-Carter

Terri Yates, AAI, ACSR, AINS

About Terri Yates, AAI, ACSR, AINS, is an Account Executive at IAAC, the member services agency of Big I NY, where she has served for nearly 20 years. She specializes…

Terri Yates, AAI, ACSR, AINS

Brenda Strong, AAI, ACSR

About Brenda Strong, AAI, ACSR, serves as the Assistant Vice President of Agency Services at Big I New York, and has proudly been with the association for 36 years, where…

Brenda Strong, AAI, ACSR

Trisha Groth

About Trisha serves as a Member Services Specialist at Big I NY, where she works directly with members to ensure they have the resources and support they need. She assists…

Trisha Groth

Ryan St.Windsor

About Ryan St. Windsor is a manager and executive assistant with over 20 years of experience across the food and beverage, hospitality, and nonprofit insurance sectors. Her work has focused…

Ryan St. Windsor

Christine Neet, CPIA

About Christine Neet, AVP of Member Engagement, is a respected leader in New York’s insurance industry, known for her commitment to advancing independent insurance agencies and strengthening professional standards across…

Christine Neet, CPIA

Lisa Lounsbury, CAE, AAI, AIS

About Lisa Lounsbury, CAE, AAI, AIS, is the President and CEO of Big I New York, the premier trade association supporting the success of independent insurance agents in New York.…

Lisa Lounsbury, CAE, AAI, AIS

Kathy Lawler, AAI

About Kathy Lawler, AAI, is AVP of Industry & Community Partnerships. She champions Big I NY local associations across New York state to provide the resources they need to thrive. She is…

Kathy Lawler, AAI, CIC