Designations
Show your industry know-how by earning and maintaining a designation.
Accredited Customer Service Representative™ (ACSR™)
- All courses 100% online, on-demand, self-study
- 3-6 months to complete
- Includes 2 courses, 3 Micro-Certs, plus ethics– customize with Commercial, Life & Health, and Personal Lines tracks
- Mailed diploma upon program completion
- Digital badge upon program completion
- FREE sample course available
What you’ll learn:
- Exceed client expectations to gain trust and loyalty
- Understand the levels of client expectations and methods to exceed those expectations
- Develop strong skills for each communication channel
- Recognize and minimize agency errors and omissions
- Explore personal coverage including property, liability, and auto
- Answer questions around commercial coverage options
- Uncover and close coverage gaps
Associate in Insurance (AINS®)
- All courses 100% online, on-demand, self-study
- 3-6 months to complete
- Includes 3 courses (AINS 101, Personal or Commercial Lines concentration, elective) plus ethics
- Mailed diploma upon completion
- FREE sample course available!
What you’ll learn:
- Insurance basics to help you build the foundation you need to understand how risk is assessed and claims are processed
- How to collaborate with colleagues across departments by understanding how different areas of the business influence each other
- Best practices for serving customers by understanding how insurer functions work together to create and deliver products
- A broad overview of risk and insurance by learning the different types of insurers and risk management practices
- How to easily adapt and serve your customers as your organization grows and insurance needs change