Consulting

Balancing Client Service and Risk Management

As an independent insurance agent, you juggle many roles—client advocate, team leader, business builder, compliance “cop”, and more. Balancing amazing customer service with effective risk management might feel like walking…

Three Reasons Why You Should Use Declination Forms

​A coverage declination form is a document that agencies should use as part of their workflow process for situations when a client declines coverage. The client signs the form to…

Two people reviewing an insurance policy

Why You Should Perform a Book of Business Review

One crucial aspect that insurance agencies should prioritize is performing a comprehensive book of business review. The data in your agency management system is full of valuable information that can…

Man speaking with his hands to a Human Resources officer