anjaliharris

Balancing Client Service and Risk Management

As an independent insurance agent, you juggle many roles—client advocate, team leader, business builder, compliance “cop”, and more. Balancing amazing customer service with effective risk management might feel like walking…

Three Reasons Why You Should Use Declination Forms

​A coverage declination form is a document that agencies should use as part of their workflow process for situations when a client declines coverage. The client signs the form to…

Two people reviewing an insurance policy