By Sue Keegan, AIC, MBA, Learning & Development Coordinator
They say we are living in a new world; that we have a new normal. Life seems and feels really strange right now. Looking for the silver lining has become important to me. And guess what? I found it!
During this, the craziest of times, I was hired by Big I NY. To long story short it, my background is in claims. I worked for the same company for almost 30 years. They closed their NY office at the end of last year. On my last day, as I was literally heading out the door, I ran into Lisa Lounsbury and she said, “Drop off your resume, you never know what the future may bring."
Well, the future brought me the most amazing opportunity, and I am now the Learning and Development Coordinator at Big I NY. I'm actually in the same building as I was with my previous employer, although most of the time you will find me working out of my basement in Camillus, NY!
The people I work with are amazing. From my first day and everyday thereafter, I have felt appreciated and welcomed and treated like an important part of this big, happy, cohesive team. Their desire to provide the best service possible to our members is nothing short of inspirational. The word nice is so blah and just too easy to use when you're describing people. But these people are nice. They're nice and they're smart and they're honest and they're successful and they're kind and they've got your back.
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