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Nov 14
The Most Important Skill Women in Insurance Need Right Now (And How Jenn Urso Helped Us Unlock It)

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If there was one message that hit home at this year's BIG I NY Women's Summit, it came from leadership coach Jenn Urso—and it might be the most important professional skill we all need in today's industry.

You must know how to own your story. Loudly. Clearly. Confidently.

In a world overflowing with talent, technology, and competition, waiting to be noticed is no longer a strategy. As Jenn reminded us, clarity is confidence, and confidence is currency.

And this year, she didn't just tell us why a personal pitch matters—
she taught a room full of women how to build one on the spot.


A Timely Reminder: If You Don't Tell Your Story​, Someone Else Will

There's a reason the NY Women's Summit exists: to create a space where women can build tools, community, and courage to lead this industry forward.

Jenn's session was the perfect example.

She gave us a framework simple enough to use today, but powerful enough to shape careers:

  • Who you are
  • What you do
  • Why it matters
  • How you make an impact

Then she asked a room of nearly 200 women leaders:
"Who here feels completely confident delivering a 60-second introduction that opens doors?"

Almost no hands went up.

But by the end of the session?
Women were standing up, practicing out loud, refining their message, cheering each other on, and, yes, sounding like the leaders they already are.


The Big Lesson: Women in Insurance Need to Stop Minimizing Their Value

One of Jenn's most powerful moments came when she called out something many of us do without thinking:

“If you diminish what you're doing, the other person will diminish it too."

This industry needs women who advocate for themselves, who speak clearly about what they bring to the table, and who stop underselling the value they create.

We aren't “just" anything.

We're producers. Innovators. Strategists. Decision-makers.
And yes, badass leaders.


Jenn's Challenge to All of Us

Leave the Summit
and use your voice.

Practice your pitch.
Talk about your expertise.
Ask for what you want.
End conversations with action.
And don't apologize for a single thing you've earned.

Jenn put it best:
“Your story is a tool. Use it proudly."

This session wasn't only about introductions.
It was about identity, power, and possibility.


THIS IS Why We Host This Summit

Because when women in this industry learn a skill together…
We don't just take notes.
We level up. We lift each other. We show up differently in every room we walk into afterward.

Jenn reminded us that leadership is not a job title.
It's the courage to speak your truth and the clarity to make sure people hear it.

And if this year's Summit proved anything, it's this:

Women in insurance aren't waiting for a seat at the table anymore.

We're walking in with our story, our pitch, and our power.


Nov 13
Flood Program Bailed Out

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See what we did there? "Bailed​ out"? Get it?

There are more flood jokes where that came from.

In the meantime, the National Flood Insurance Program is back in business for 78 days. Last night, the president signed into law a bill that extended the federal government's funding until January 30, 2026. That funding had lapsed when the government's fiscal year ended on September 30. The result was the longest federal government shutdown in U.S. history.

Congress has tied the NFIP's authorization to operate to the expiration of the fiscal year. When they do not appropriate funds to run the government, the NFIP's authorization expires. That is what happened this year.​

The House of Representatives gave final approval to a funding extension bill yesterday and rushed it to the president for his signature. Presumably, the White House and congressional leaders will begin negotiating a new measure to fund the government after January 30. Should their efforts prove unsuccessful, the NFIP will lapse again. We suggest that you prepare your clients and your agencies for that possible outcome.

Stay tuned.

“The past is never dead. It’s not even past.” — William Faulkner

Nov 13
Gov. Hochul Signs DMV Insurance Verification Modernization Bill

​A new auto insurance online verification system is coming to New York in three years, thanks to a bill approved yesterday. New York Gov. Kathy Hochul signed into law Senate Bill 5331-A, establishing the modernized system. Senate Insurance Committee Chair Jamaal T. Bailey (D – Bronx, Westchester) and Assembly Insurance Committee Chair David I. Weprin (D - Queens) sponsored the measure.

This much-needed reform replaces the 25-year-old Insurance Information and Enforcement System (IIES). For decades, IIES has frustrated drivers, agents, and insurers with data mismatches, delays, and unnecessary license or registration suspensions. The new system will bring greater accuracy, efficiency, and fairness to insurance verification statewide.

Big I New York has been a strong vocal advocate for this modernization, urging lawmakers and the governor to replace IIES. We highlighted how the current system's flaws often penalize insured drivers for simple data-entry errors or minor discrepancies. For example, entering “Mike" on an insurance application when the Department of Motor Vehicles records use “Michael."

Work on the modernization should begin soon. However, the law does not take effect until December 31, 2028. Insurance agents and brokers will continue using IIES to issue auto insurance identification cards in the meantime. You can expect a new system for issuing them in 2029.

We thank Governor Hochul, Senator Bailey, Assemblymember Weprin, and all who supported this important reform. This is a victory for modernization, fairness, all New York motorists, and the insurance agents and brokers who serve them.

Nov 13
Celebrating Excellence in Independent Agencies in New York
Big I NY is proud to celebrate the outstanding accomplishments of two of our member agencies, whose dedication to their communities and commitment to excellence have earned them well-deserved recognition.

Robert L. Kelly General Insurance in Syracuse was recently honored with the Business Journal Family Business Award for Best Woman-Owned Family Business. An inspiring achievement that reflects not only their leadership but the strength and resilience of independent agencies across our state. A big congratulations to Jacquie on this amazing award.

And congratulations to Borg Insurance Agency for being nominated for the Four Leaf Best of Long Island, a testament to their exceptional service and the trust they’ve built within their community. VOTE HERE to be sure they win a coveted spot on the list.

Awards like these remind us of the vital role that independent insurance agents play every day. They are business leaders, problem-solvers, advocates, and neighbors, often going far above and beyond to support clients during life’s most challenging moments. Their success is a reflection of both professional excellence and deep community involvement.

As an association, we are proud to stand alongside agencies who continuously raise the bar. We are committed to supporting their growth, amplifying their accomplishments, and ensuring they have the tools they need to succeed in an ever-evolving industry. Their achievements inspire all of us and demonstrate the extraordinary impact that local, independent agencies can have.

We congratulate these remarkable member agencies on their recognition, and we applaud all of our members who work tirelessly every day to protect families, strengthen communities, and lead with integrity. Your success is our shared success.
Nov 12
NYSIF and Producers Meet on Workers’ Comp Improvements

NYSIF logo used under a ​Creative Commons Attribution-Share Alike 4.0 International license​.​​

Broker compensation, withdrawal notices, and payroll reporting were on the agenda when Big I New York joined in a New York State Insurance Fund (NYSIF) meeting with insurance producers.

NYSIF held the November 5 meeting virtually with its producer advisory council. Attending on behalf of Big I New York were:

  • President and CEO Lisa Lounsbury.
  • Assistant Vice-President of Government Relations Travis Wattie.
  • Doug Benz of New Buffalo Insurance Agency and a member of the Big I New York board.
  • John Costello of USI Insurance Services in Rochester and past chair of the boards of Big I New York and the Independent Insurance Agents & Brokers of America.
  • Chris McEvily of Keevily, Spero, Whitelaw in Harrison, a manager of several NYSIF safety groups.

Big I New York representatives addressed several concerns and operational issues to help producers better serve clients:

30-Day Withdrawal Notices: State law requires an employer wishing to withdraw from NYSIF to provide 30 days' advance notice. Big I New York argued that this requirement can prevent clients from securing better coverage. It can also confuse certificate holders. Lisa Lounsbury emphasized that the rule creates an uneven playing field for private Workers' Compensation carriers. It also often blocks businesses from obtaining coverage that better fits their needs. Members said delays in receiving competing quotes and confusion resulting from early withdrawal notices make the requirement impractical.

NYSIF maintained that the requirement helps them retain lower-risk clients to offset higher-risk policies. However, they agreed to explore clearer communication about the requirement. They also promised to distinguish between a potential cancellation and an actual cancellation in messages to certificate holders.

Compensation: Compensation remains a key concern, with producers urging NYSIF to recognize their value as partners. NYSIF reiterated that its mission is to provide coverage to New York employers at the lowest possible cost, noting that paying commissions could increase rates. Lounsbury emphasized, however, that offering commissions would benefit consumers, agents, and NYSIF alike by fostering greater competition and improving service.

Payroll Reporting: Several members expressed frustration with their inability to adjust payroll estimates after the initial submission to NYSIF. This issue is particularly challenging for new businesses. These firms often need to revise estimates as they gain a clearer understanding of their anticipated operations. Members emphasized that allowing early adjustments would improve payroll accuracy and reduce the likelihood of large refunds or shortfalls during audits.

NYSIF explained that they designed the current system to discourage customers from submitting multiple applications through different brokers. However, they acknowledged the concern and agreed that using accurate estimates from the outset benefits all parties. They committed to exploring potential solutions.

NYSIF Updates: NYSIF shared that, with 90% of NYSIF policies written for small employers, producers continue to play a vital role in helping businesses access affordable Workers' Compensation coverage. They highlighted several programs, including:

They reported that more than 600 brokers are using IVANS after NYSIF contracted with the tracking platform.

NYSIF reaffirmed its commitment to collaboration and transparency. Both sides agreed to continue the dialogue, with a larger in-person broker event planned for spring 2026.

Nov 11
Big I NY Represents You At Important Industry Meeting

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Big I New York and Big I Connecticut recently represented you at an important event that you might not know about – the Mid-America Insurance Conference.

Since 1934, the MAIC has annually brought together:

  • Agents
  • National and state Big I staff
  • Carriers
  • Insurance Services Office (ISO)
  • International Risk Management Institute (IRMI)
  • Consultants
  • National Council on Compensation Insurance (NCCI)
  • ACORD

Over the course of two days each November, participants discuss suggested additions and changes to ISO's, NCCI's, and ACORD's products. The agenda for the 2025 conference, held November 5 through 7 in Kansas City, Missouri, included 112 items from the current and previous years described in 228 pages.

Participants represent states that are members of the conference. Most member states are in the Midwest (hence the conference name.) However, they reach as far east as New York and Pennsylvania and as far west as Arizona and Wyoming. This year's event drew 38 participants in person and one virtually from NCCI.

The work done at this conference produces new and improved insurance products that better protect your clients. Some examples​:

  • ISO Personal Auto endorsement PP 43 34 01 23, Delivery Network Driver Coverage, proposed by New York in 2018 and 2021, provides coverage for individuals who drive for app-based delivery services such as Uber Eats, GrubHub, and Instacart.
  • ISO Personal Auto endorsement PP 43 32 01 23, Transportation Network Driver Physical Damage Deductible Coverage, proposed by New York in 2017, covers the difference between the insured's physical damage deductible and the deductible provided by the transportation network company (such as Uber or Lyft) for whom the insured is driving.
  • ISO Commercial General Liability endorsement CG 20 42 12 19, Additional Insured—Automatic Status for Designated Operations, proposed by New York in 2018, provides automatic additional insured status to persons or organizations for which the named insured is performing certain operations described in the endorsement schedule. For example, if a building owner requires someone making deliveries to the building to cover them as an additional insured, this endorsement would automatically provide the coverage.
  • ISO Commercial General Liability endorsement CG 20 44 12 19, Additional Insured—Vendors—Automatic Status When Required in Agreement, proposed by New York in 2016, provides additional insured status to a vendor of the named insured's product automatically whenever a contract requires the named insured to provide it.
  • ISO Homeowners endorsement HO 06 69 03 22, Utility Line Expense Coverage, proposed by New York in 2016, covers damage to underground utility lines running underneath the named insured's property, along with related expenses.
  • ISO Commercial General Liability endorsement CG 20 39 12 19, Additional Insured—Owners, Lessees or Contractors—Automatic Status When Required in Written Construction Agreement with You (Completed Operations), proposed by New York in 2015, provides automatic additional insured status regarding completed operations liability for anyone if the named insured has a contract requiring them to provide the coverage. This covers so-called “upstream" parties who are not direct parties to the contract.

Action on MAIC agenda items is not always fast. The oldest item on the 2025 agenda was first proposed in 2011. New York proposed four new items for ISO this year and one for ACORD and had eight unresolved items from prior years. Most New York agenda items came from research inquiries from Big I New York and Big I Connecticut members.

We urge you to tell us about product improvements you would like to see, either because you see coverage gaps or have actually had uninsured claims. Email your suggestions to Tim Dodge. Also, agents from member states are encouraged to attend the 2026 conference in Kansas City November 4 through 6.

Visit https://matcinsurance.com to learn more about this important event and how you can contribute.

Nov 10
So… Why Join NextGen NY? Short Answer: Opportunity, Community & Fun

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If you’re a young insurance professional in New York who is ambitious, curious, and eager to make your mark, there’s a place built just for you. It’s called NextGen NY, and it’s where your professional journey takes off.

At the Big I NY Local Leaders Summit this September, Ashley Engl, NextGen NY State Chair and Northeast repre​​sentative on the National Young Agents Committee, shared what’s next for the program and how you can get involved.

“NextGen is about creating opportunities for younger professionals to connect, grow, and lead,” Ashley said. “We’re building off local associations, expanding statewide, and making sure every agent has a way to plug in.”


Why NextGen NY?

NextGen NY exists to support, connect, and elevate early-career insurance professionals across the state. Whether you’re under 40 or simply looking to expand your professional community, NextGen offers:

  • Professional development designed for your career stage

  • Networking opportunities with peers and mentors who understand your path

  • Leadership experiences that prepare you for the next level

  • Community service projects that give back while building meaningful connections

From virtual meetups to in-person gatherings, every NextGen activity is designed to strengthen your confidence, expand your network, and grow your impact within the industry.


Connection Starts Here

One of the biggest successes of NextGen NY has been the annual virtual Coffee Chat in January, a fun and relaxed way to meet others across the state, share ideas, and set goals for the year ahead.

“It’s an easy entry point,” Ashley said. “You don’t have to travel, and you get to connect with people who are as excited about this industry as you are.”

Each region has its own NextGen chapter, so whether you’re in Buffalo, Syracuse, or Long Island, you’re never far from a NextGen member or event.


Doing Good, Together

Beyond networking and professional development, NextGen NY is about making a difference. Local and statewide chapters work together on charitable initiatives that blend service with social connection:

  • October Month of Giving, supporting animal shelters and adoption centers across New York

  • Community service partnerships, such as Beds for Buffalo, where members build beds for children in need

  • National Give Movement, contributing to the Bobby Salmon Relief Fund to support agents affected by disasters

These efforts strengthen communities, build friendships, and remind members how rewarding it is to be part of an industry that cares.


Take the Next Step

Ready to get involved? Here’s how to jump in:

  1. Attend the NextGen Meetup at the Big I New York event, Go Big. It’s the perfect place to connect and get inspired.

  2. Find your local NextGen NY crew and join their meetups, service projects, and leadership opportunities.

  3. Participate in the January Coffee Chat, a statewide favorite that kicks off each year with new ideas and connections.

  4. Reach out to Ashley Engl with your interest or the names of potential members who would like to get involved.

  5. Follow and engage on social media. Share your chapter’s events, tag your teammates, and help grow the NextGen community online.

“We want new voices and new faces,” Ashley said. “This is your chance to get involved, to lead, and to help shape what the future of Big I New York looks like.”


Your Future Starts with NextGen

NextGen NY isn’t just a group; it is a movement of young professionals who are determined to grow their careers, make meaningful connections, and give back along the way.

You’ll find mentors, friends, and experiences that you won’t find anywhere else. You’ll also gain a front-row seat to how exciting and fulfilling this industry can be when you are part of something bigger.

If you’ve been waiting for the right moment to get more involved in Big I New York, this is it.

Join NextGen NY today.
Find your community. Build your network. Shape your future.​​


Nov 03
NYS Work Comp Assessment To Fall To 7.0%

​The New York State Workers' Compensation Board has announced that the mandatory assessment rate for 2026 will be 7.0%. This represents a slight decrease from the current level of 7.1%. 

The assessment, required by the state Workers' Compensation Law​, pays for the board's administrative expenses. It applies to Workers' Comp insurance standard premium or "premium equivalent" (for self-insured employers.)

The new rate applies to all policies effective on and after Jan. 1, 2026. 

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